A company dedicated to luxury tourism managed to capitalize on the pandemic

A few days before the opening of the borders and, with the desire to discover new and exotic destinations intact, a luxury travel company offers various proposals to organize the perfect circuit with all the necessary sanitary measures by a team specialized in management of PCR, to make each trip an unforgettable and safe experience.

Gerardo Berra, CEO of Turismo Felgueres, a tourism company associated with Viajes Felgueres, the latter with more than 55 years of experience in exotic and luxury trips both in Mexico and Miami, managed to overcome the crisis and is convinced that tourism , although it is estimated that it will grow progressively, it will return to occupy the privileged place that it was able to achieve.

This company has its sights set on ensuring that each client can live a memorable experience in the exotic destinations they offer. That is why they also have operators in PCR management and better air routes, among other advantages, so that each tourist can enjoy a dream trip. Our goal is to exceed your expectations with a high quality service and professional support at every stage of your trip. Fortunately, our clients return happy, they share with their loved ones how well they had a good time, the incredible experiences they had and how satisfied they are to have traveled with a premium, responsible and personalized service agency”, commented Berra.

How to turn a crisis into an opportunity

For Turismo Felgueres, the pandemic and the travel restrictions were a period of benefit, since it allowed them to concentrate on promoting each of the trips they offer. "During the quarantine we reengineered all systems and procedures, managing to strengthen the structure, optimize processes and achieve better negotiations for more attractive rates," said Gerardo Berra.

In addition, he made special emphasis that they looked for different options to reschedule the trips of those who had already contracted the service so, when the restrictions on going abroad were lifted, they could enjoy that pleasant trip planned so long ago. Likewise, he considers that it was valuable time to design new trips and organize everything necessary so that safe group outings could be projected in 2022 and 2023.

An important investment in the midst of the crisis

In the midst of the tourism crisis caused by the pandemic, Turismo Felgueres decided to gradually invest around $30 million, in order to continue betting on the recovery of all providers in the tourism system.

“We believe that crisis equals opportunity, which is why we decided it was a good time to invest in reorganizing our systems, in advance purchases, and in advertising.

We managed to generate new products that included the flexibility that the times demanded and even achieve benefits for the company”, added the CEO of Turismo Felgueres.

As for their clients, they affirm that they had no problem presenting them with unbeatable offers. In this sense, Berra stated that the communication strategy proposed by the company was based on making itself known and raising its brand recognition in the country. Likewise, he is very satisfied that they were able to generate employment opportunities, which allowed them to gain human capital of great added value for the company.

“With all the actions we carry out, we believe that we contribute to the national economy and that better times will come. There is already a notable improvement in the health situation and we are optimistic that once the crisis is over, the sector will recover. We, as an agency, have fortunately come out stronger. We believe that this is the attitude and organizational culture that defines us”, he clarified.

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Sanitary care for tourism in the post-pandemic

Since before the quarantine period was decreed, at Turismo Felgueres different measures had been proposed and even implemented for the care of clients and the work team. That is why they became pioneers of teleworking, understanding the responsibility of many clients' health care, given that they were in a population at risk due to their age.

With the return to the Darwin 1154 headquarters, health care continued and that is why, among other things, to enter the offices, they implemented shifts for face-to-face customer service. Until today they maintain the distance between everyone, the use of chinstraps and the corresponding disinfection.

What is Ar Experience?

It is an allied company of Argentine origin that promotes exotic trips in Mexico and South America as an exceptional destination. Now, it adds to its portfolio the Jewels of the Middle East, through Turkey with unmissable combinations such as Egypt.

It should be noted that AREX started operations in Buenos Aires to do receptive tourism by bringing Mexican tourists. "We believe that Ar Experience will contribute to the reactivation of the national economy and will encourage the enjoyment of such beautiful and incomparable landscapes," concluded Gerardo Berra.

Thanks to the investment support of Turismo Felgueres, it was possible to achieve a differential in Argentine tourism, mainly due to the ease of entry of Mexican tourists in Argentina.

The recommended trips for the return to normality

Among the destinations recommended by Turismo Felgueres is its star product: “Turkey and Egypt”. This complete itinerary to get to know Turkey includes, among other places, a city tour of Istanbul to see the majestic mosques and the Grand Bazaar; also enjoy the Pamukkale Hot Springs and admire a sunrise in Cappadocia from above. Another must-see are the visits to the pyramids and the most impressive attractions in Egypt, accompanied by Spanish-speaking guides. Among many of the attractions you can add sailing down the Nile on a luxury cruise. During the entire trip, the passenger will be accompanied and contained by his coordinator.

Those who bet on other destinations will be able to combine with places of great beauty such as Dubai, Russia or take the package directed to Vietnam, Cambodia and Thailand. Today, any destination, no matter how far away it may be on the map, feels close. This company offers the tranquility of so many years of experience and that makes distances shorten and customers feel confident and willing to embark on a new adventure around the world.

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